COVID-19 Customer Update

COVID-19 Customer Update

posted by: Sian Koster date: Mar 18, 2020 category: Latest News comments: Comments Off on COVID-19 Customer Update

Covid-19 Update

We would like to update all of our customers & suppliers with the actions that we have taken as a business to ensure that we keep things moving in this extremely challenging time.

As of this morning we have switched all of our staff into 3 teams working in the office 1 day per team on a rota basis. Those members of staff not in the office will be continuing to work remotely via laptops but this will present some challenges as offices throughout the country follow suit. This will mean that we have limited numbers in the office to answer phones so we ask you to channel as much communication as possible via email. List of emails to be used as per below:

Orders & Delivery queriesfruit@chelmerfoods.com

Sales queriessales@Chelmerfoods.com

Technical queriestechnical@chelmerfoods.com

Accounts queriesaccounts@chelmerfoods.com

All members of our sales team and some members of our technical team are contactable directly via their mobiles and emails.

We appreciate your understanding and cooperation in working through the ever changing challenges that are put in front of us during this outbreak.

Thanks

Simon Heather

Director

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